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You can't sign in thru the iPhone and iPad app

Discussion in 'Questions & Suggestions' started by Austinrod, Mar 7, 2015.

  1. Austinrod
    Joined: Jun 14, 2012
    Posts: 2,287

    Austinrod
    Member
    from Austin

    it seem you can't sign in thru your iPad and iPhone app for some reason
     
  2. David Gersic
    Joined: Feb 15, 2015
    Posts: 2,734

    David Gersic
    Member
    from DeKalb, IL

    Yep. Getting a MySQL error here when the app attempts to connect.
     
  3. David Gersic
    Joined: Feb 15, 2015
    Posts: 2,734

    David Gersic
    Member
    from DeKalb, IL

  4. Austinrod
    Joined: Jun 14, 2012
    Posts: 2,287

    Austinrod
    Member
    from Austin

    Appearing again today
    image.jpg
     

  5. Same here with the app. Browser is working now.
     
  6. Ryan
    Joined: Jan 2, 1995
    Posts: 21,666

    Ryan
    ADMINISTRATOR
    Staff Member

    Make sure you guys have updated to the latest version of the app. It was updated about a week ago.
     
  7. David Gersic
    Joined: Feb 15, 2015
    Posts: 2,734

    David Gersic
    Member
    from DeKalb, IL

    App is up to date and working for me.
     
  8. Jeremy Shay
    Joined: Jul 11, 2009
    Posts: 359

    Jeremy Shay
    Member
    from Las Vegas

    Speaking of the app....
    When I receive messages, I can open them fine and likely reply, but upon re opening the app; I can't even find a link/tab to find messages. Where do I look?
     
  9. David Gersic
    Joined: Feb 15, 2015
    Posts: 2,734

    David Gersic
    Member
    from DeKalb, IL

    Back up to the top using the < arrow in the top left corner.

    When you see three horizontal line, poke that to get the menu.

    From the menu, select Messages.
     
  10. Jeremy Shay
    Joined: Jul 11, 2009
    Posts: 359

    Jeremy Shay
    Member
    from Las Vegas

    It seems like I'm always signed out.. This is all I ever see ImageUploadedByH.A.M.B.1427735887.554668.jpg
     
  11. David Gersic
    Joined: Feb 15, 2015
    Posts: 2,734

    David Gersic
    Member
    from DeKalb, IL

    Yeah, that doesn't look like you're logged in. Should look like this.
    ImageUploadedByH.A.M.B.1427736287.062044.jpg
     
  12. Jeremy Shay
    Joined: Jul 11, 2009
    Posts: 359

    Jeremy Shay
    Member
    from Las Vegas

    Yeah that's what I figured... Yet I still get all my messages at the initial 'reception' and can reply to threads, I just can't go back to them on the app.
     
  13. Jeremy Shay
    Joined: Jul 11, 2009
    Posts: 359

    Jeremy Shay
    Member
    from Las Vegas

    FYI, Fixed it by deleting and reinstalling
     

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